Hit the transfer button after letting client know that you are initiating a transfer.
The client will be put on hold with background music.
Dial the co-worker’s phone #.
You have the option of talking to the co-worker first or just transferring directly.
Hit transfer button a second time to complete the transfer.
Contact Us
Office Hours: 8am - 5pm
- E-Mail the SOG Helpdesk (helpdesk@sog.unc.edu)
- Call 919-962-5487
After Hours Support
- Call 919-962-HELP
- Help site at help.unc.edu