Expand an item below for instructions on accessing shared resources in Outlook for Mac (click an image to enlarge it).

• Accessing a Shared Mailbox
  

  1. In the Outlook menu, select Preferences.

  2. In the Preferences window, click Accounts.

  3. Make sure your account is selected, then click Advanced.

  4. Select the Delegates tab, then click the + sign under "Open these additional mailboxes."

  5. In the search bar, type the name of the mailbox you want to add, then click Add. If you aren't sure of the name of the mailbox, please contact us for assistance.

• Accessing a Colleague's Calendar or a Shared Calendar
  

  1. From the calendar page, click Open Shared Calendar.

  2. Type the name of the person whose calendar you wish to open or the name of the shared calendar, then select it from the list below and click Open. If you aren't sure of the name of the calendar, please contact us for assistance.

  3. The calendar should appear in the list on the left of your calendar screen. Click the circle next to it to display the calendar. If the calendar doesn't appear, you may not have permission to view the calendar. Check with your colleague to ensure they have shared their calendar with you.

Expand an item below for instructions on accessing shared resources in the Office 365 Web App (click an image to enlarge it).

For either of the below items, first log in at heelmail.unc.edu using YourOnyen@ad.unc.edu and your Onyen password.

• Accessing a Shared Mailbox or Calendar
  

  1. To open a shared mailbox (or calendar), click the person icon toward the top right corner, then select "Open another mailbox..."

     

  2. Begin typing the name of the mailbox (or calendar) you wish to open. Your mailbox may not show up in the search list; if not, please type the name anyway, then select "Search Directory" as indicated in the picture. Click your desired mailbox, then select "Open." If you aren't sure of the name of the mailbox, please contact us for assistance. 

  3. You are now in the shared mailbox. If you wish to view the shared calendar for the account, click the calendar icon near the lower left corner. 

• Accessing a Colleague's Calendar
  

  1. Within your mailbox, click the calendar icon near the lower left corner to go to your calendar.

  2. At the top of your calendar, above the month heading, click "Add calendar" then select "From directory."

  3. Begin typing your colleague's name. If it shows up in the list, click it. If it doesn't, you may need to finish typing the name, then click "Search directory," then click the name when it appears. Then select "Open."

  Note: If you cannot access the colleague's calendar or cannot see calendar entries, it is possible that the colleague has not set up default sharing permissions in such a way that the calendar or its entries are visible to others.