Campus IT setup service account and allowed send from
fal@sog.unc.edu
goroski@sog.unc.edu
noreply@sog.unc.edu (primary address)
Hit the transfer button after letting client know that you are initiating a transfer.
The client will be put on hold with background music.
Dial the co-worker’s phone #.
You have the option of talking to the co-worker first or just transferring directly.
Hit transfer button a second time to complete the transfer.