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Log in details:
Launch the web conference using the moderator link you have been provided (please contact the ITD Service Desk if you need this link).
How to create instructors:
Click here to go to the create Instructor page.
To backup your project(s) files to your local machine.
CloudApps Version 4.0
Please read the following documentation: Carolina CloudApps: Increasing the size of a Persistent Volume.
CloudApps Version 3.0
The most common cause of a database pod crash-looping is running out of space on the PV. This guide will tell you how to solve that.
How do I know if what I'm trying to view is a Mediasite presentation? The website address (URL) begins with http://uncsog.mediasite.mcnc.org
I get an error message that the presentation cannot be played. To view the presentation, please use Internet Explorer. Other Internet browsers (i.e. Google Chrome, Mozilla Firefox, Microsoft Edge) do not support Silverlight, on which Mediasite is based.
To use Internet Explorer:
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Contact Us
Office Hours: 8am - 5pm
- E-Mail the SOG Helpdesk (helpdesk@sog.unc.edu)
- Call 919-962-5487
After Hours Support
- Call 919-962-HELP
- Help site at help.unc.edu