Webinar Support - Frequently Asked Questions Computer Setup and Testing: How can I test my computer before connecting to a webinar? System Requirements:
Outlook 2013 Outlook 2016 Outlook for Mac Office 365 Web App Expand an item below for instructions on accessing shared resources in Outlook 2013 (click an image to enlarge it).
Lindsay's Documentation Video Tutorials Ken's Documentation Learning Stream Video Meeting Recordings Event Calendar URLs
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You will receive an email notifying you that your download is ready with a link to the download center. Click the link and log in with your SOG bookstore account. This will take you to the "My Downloads" section where your file is listed. The file may only be downloaded twice. Make sure that you save the file in an accessible location, such as My Documents, Desktop, or on a USB flash drive. Click "Download" and save the file in this location. You will not be able to open this file on your computer; you must save it.
Please notify Registration if your question does not appear on this Frequently Asked Questions list. If you need to login into your account please use the following link: Client Login. Please note that any topic starting with WIP stands for Work In Progress.
There is a Bi-Directional Communication setting that needs to be changed on Macs when printing to the Xerox MFDs (Multi-Function Device). There is no system-wide setting, it must be changed individually for each program, but it once it is set for a program, it will remain set. Click any image to enlarge it. (Many thanks to Owen DuBose for the instructions and screenshots within this article!)
To connect to your SOG servers files while working remotely you will have to do two things: Establish a VPN connection to campus Create mapped network drives to the server file locations (I, P, and S drives) Establishing a VPN connection to campus
Outlook 2013 Outlook for Mac iPhone/iPad Android Mobile Below are instructions for configuring your SOG email in Outlook 2013. These also apply to Outlook 2016. (click an image to enlarge it).
Please note that the below instructions will only work if your computer in your office is powered ON and if both your office computer and your home computer have an active internet connection. (If campus power or networking is down for some reason, you will not be able to connect to your computer.) You can enlarge any of the below images by clicking them.
Expand an accordion question or click on a tab below for information.
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First "login" to the site.Click the "upload a file" link which is in your left hand user navigation menu (this displays on all pages except for the homepage)
If files or folders have been deleted off the network file storage volumes (I, P, and S drives - and a few division-specific other ones), or data within a file has been accidently overwritten (i.e. part of a document was inadvertently changed and the document was then saved), please submit a support request by submitting a ticket here or by emailing firstname.lastname@example.org. Please include:
Outlook 2013 Outlook for Mac Office 365 Web App To create a calendar entry in Outlook 2013: Open Outlook In the bottom left of the Outlook application, select the Calendar icon (circled in orange in the image below).
How to update the Chrome browser: Please following the instructions found here. https://support.google.com/chrome/answer/95414?co=GENIE.Platform%3DDeskt... How to update the FireFox browser: Please following the instructions found here. https://support.mozilla.org/en-US/kb/update-firefox-latest-version
You can use rules in Outlook to help you organize your e-mail by specifiying what to do with messages that meet certain criteria. Please click images to enlarge.
Below are the computer options with some details.
Adobe Acrobat Pro Please note that the appearance may differ from the images below if using a Mac, but all the menu selections are the same.